Privacy Policy of Northbridge Television Ltd

This Privacy Policy explains how Northbridge Television Ltd collects, uses, stores, shares, and protects personal data in connection with its television business and related services. It also explains the rights available to individuals under applicable privacy and data protection laws.

1. Introduction and company information

Northbridge Television Ltd is committed to protecting the privacy and security of personal data. This Privacy Policy applies to personal data collected through our television services, websites, applications, customer communications, marketing activities, production-related interactions, and any other business operations in which we act as a data controller.

Data controller details:

• Company name: Northbridge Television Ltd
• Address: Northbridge TV, 14 St Mary's Gate, Nottingham NG1 1QG, UK
• Email: [email protected]
• Phone: +44 115 947 2683

For the purposes of this Privacy Policy, references to “we”, “us”, or “our” mean Northbridge Television Ltd.

2. Data collection and processing

We may collect and process the following categories of personal data, depending on how you interact with us:

• Identity data: name, title, date of birth, and similar identifiers.
• Contact data: postal address, email address, telephone number, and other communication details.
• Account and profile data: login details, preferences, subscription information, and account settings.
• Technical data: IP address, device identifiers, browser type, operating system, language settings, and log information.
• Usage data: information about how you use our services, including viewing behaviour, page interactions, content preferences, and service performance data.
• Transaction data: payment status, billing records, and service purchase details where applicable.
• Marketing and communications data: your preferences for receiving marketing, campaign responses, and communication history.
• Content and production-related data: information you submit in connection with casting, auditions, contributor applications, viewer participation, competitions, feedback, complaints, or media submissions.
• Special category data: where necessary and lawful, we may process sensitive data you choose to provide or that is relevant to production, safeguarding, accessibility, or legal obligations.

We may collect data directly from you, from our systems, from third-party service providers, from publicly available sources, or from other parties where permitted by law.

3. Purpose of data processing

We process personal data for the following purposes:

• to provide, operate, and improve our television services and related digital platforms;
• to manage user accounts, subscriptions, registrations, and customer support;
• to deliver content, recommendations, and personalised user experiences;
• to communicate with you about services, updates, support matters, and administrative notices;
• to manage production, contributor, casting, audience participation, and media submission processes;
• to conduct analytics, audience measurement, service testing, and internal reporting;
• to send marketing communications where permitted and, where required, with consent;
• to detect and prevent fraud, misuse, security incidents, and other unlawful activity;
• to comply with legal and regulatory obligations;
• to establish, exercise, or defend legal claims;
• to manage our business operations, record keeping, and corporate governance.

4. Legal basis for processing

We process personal data only where we have a lawful basis to do so. Depending on the activity and applicable law, our legal bases may include:

• Consent: where you have given clear permission for a specific purpose, such as certain marketing activities or optional data uses;
• Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract;
• Legal obligation: where processing is required to comply with applicable laws, court orders, or regulatory duties;
• Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms;
• Vital interests: in exceptional circumstances where processing is necessary to protect someone’s life or physical safety;
• Public interest or official authority: where relevant and permitted by law;
• Employment and similar contexts: where processing relates to recruitment, contractor engagement, or workforce administration, as permitted by law.

Where we rely on legitimate interests, we assess the impact on your privacy and take steps to ensure a fair balance.

5. Data sharing and third parties

We may share personal data with the following categories of recipients where necessary and lawful:

• service providers supporting hosting, IT, communications, analytics, storage, and security;
• payment processors, banks, accounting providers, and billing partners;
• production partners, broadcasters, distributors, and content delivery providers;
• advertising, marketing, and audience measurement partners;
• professional advisers such as lawyers, auditors, insurers, and consultants;
• regulators, law enforcement agencies, courts, and other public authorities where required by law;
• third parties involved in mergers, reorganisations, asset sales, or similar corporate transactions;
• other parties with your consent or at your direction.

We require third parties who process personal data on our behalf to protect it and use it only for authorised purposes. Where a third party acts as an independent controller, its own privacy policy may also apply.

6. Data transfer to third countries

Because we may use service providers or partners located outside the United Kingdom or the European Economic Area, personal data may be transferred to countries that may not provide the same level of data protection as your home country.

When such transfers occur, we implement appropriate safeguards where required by law. These may include:

• standard contractual clauses or equivalent transfer mechanisms;
• data transfer assessments, where required;
• technical and organisational safeguards such as encryption and access controls;
• other lawful transfer tools permitted under applicable data protection rules.

You may contact us using the details below for more information about international data transfers and the safeguards we use.

7. Storage duration

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, regulatory, contractual, or reporting obligations.

The retention period depends on factors such as:

• the nature of the data and the purpose of processing;
• whether you maintain an active account or ongoing relationship with us;
• legal limitation periods and record-keeping requirements;
• the need to resolve disputes, enforce agreements, or defend legal claims;
• technical or operational requirements for backups and archive systems.

When personal data is no longer needed, we will delete, anonymise, or securely archive it in accordance with our retention practices and legal obligations.

8. User rights

Subject to applicable law, you may have the following rights regarding your personal data:

• Access: to request confirmation of whether we process your personal data and to obtain a copy of it;
• Rectification: to request correction of inaccurate or incomplete data;
• Erasure: to request deletion of your personal data in certain circumstances;
• Restriction: to request limitation of processing in certain cases;
• Data portability: to request a copy of certain data in a structured, commonly used, machine-readable format where applicable;
• Objection: to object to processing based on legitimate interests or to direct marketing at any time;
• Right not to be subject to certain automated decisions: where applicable under law.

To exercise any of these rights, please contact us using the information in the Contact Information section. We may need to verify your identity before responding. We will respond within the timeframe required by applicable law.

9. Withdrawal of consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.

If you withdraw consent, we may still be entitled or required to process some of your data on another lawful basis, such as compliance with legal obligations or the establishment, exercise, or defence of legal claims.

10. Right to complain

If you have concerns about how we use your personal data, we encourage you to contact us first so that we can try to resolve the issue.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. If you are based in the UK, this may include the Information Commissioner's Office (ICO).

11. Data security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures may include:

• access controls and role-based permissions;
• encryption in transit and, where appropriate, at rest;
• network monitoring and security logging;
• regular backups and disaster recovery procedures;
• staff training and confidentiality obligations;
• vendor due diligence and security reviews;
• incident response procedures and breach management controls.

However, no system can be guaranteed to be completely secure. You are responsible for keeping any passwords or login credentials confidential and for notifying us promptly if you suspect any unauthorised use of your account or personal data.

12. Contact information

If you have any questions, requests, or complaints regarding this Privacy Policy or our processing of personal data, please contact us at:

• Northbridge Television Ltd
• Address: Northbridge TV, 14 St Mary's Gate, Nottingham NG1 1QG, UK
• Email: [email protected]
• Phone: +44 115 947 2683

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, regulatory guidance, or business practices. Any updated version will be published on our website or otherwise made available to you.

Where required by law, we will notify you of material changes before they take effect. We encourage you to review this Privacy Policy periodically to stay informed about how Northbridge Television Ltd processes personal data.

Last updated: July 2026